Lough Eske Castle

We liked 99% of the staff. See comment below. The food was lovely. The rooms were very impressive. We stayed in the Donegal Suite. The location was excellent.

The staff at reception and in the restaurants and pub were very friendly and always ready to help with our stay. The food was excellent. The breakfast the following morning was fantastic! The grounds and gardens around the castle are beautiful and well kept up. We enjoyed walking/cycling around the various trails and roads nearby. The public area inside the castle really does give one the feeling of being in a grand castle. Very well kept up, with wonderful paintings, furniture, photos in all the various rooms available to relax in.

The staff were the friendliest, most engaged, happy, helpful and positive spirited I have ever experienced. From the moment I parked my car and was assisted to reception, to the moment we left there wasn’t a single member of staff who didn’t beam positive ‘can do’, ‘happy to help’ attitude. Whoever is recruiting, training and motivating the staff needs to be applauded. Higher star, higher end, more ‘exclusive’ establishments, of which I’ve been to many around the world, need to visit and take notes!

location, charm, staff were amazing

Reception very professional and friendly and and a special word of thanks to Michael who brought us to the room, and upon hearing I wanted to go across to the pool and spa the next morning, returned back to the room within minutes with an umbrella given the forecast for rain. He also checked the level of heating in the room to ensure our comfort. The courtyard room was a great size and exceptionally clean, with excellent bathroom facilities with the toilet having its own door within the bathroom affording more privacy. Double bathroom sinks and ESPA and Ritual toiletries provided and ample towels. Good coffee and tea making facilities, double portions of biscuits, many accessible plugs for charging. Very comfortable large bed, seating and storage with robes and slippers. Very good and friendly service in the Father Brown bar and again lovely helpful staff at breakfast with ordered food arriving quickly and hot!!